Retreat Terms and Conditions - Dr. Venus
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Retreat Terms and Conditions

Dr. Venus PRODUCTS – Terms and Conditions

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“Awaken Your Senses: A Caribbean Adventure Quest” Terms and Conditions




Trip includes:

  • • 3 nights at La Concha Resort, San Juan.
    • 2 nights at Luquillo Sunrise Beach Inn, Luquillo Beach.
    • All ground transfers within Puerto Rico for retreat activitires.
    • Sailing and Snorkeling in the Caribbean Sea.
    • El Yunque Rainforest Hiking and Waterfall Exploration.
    • Kayaking in Bioluminescent Bay
    • Toro Verde Zipline Tour, including 8 ziplines plus “la Bestia.”
    • Paddle Yoga in Condado Lagoon.
    • Tour of Old San Juan.
    • Wine Yoga Session with Trainer at La Concha Resort.
    • Inspirational Wellness Chats
    • Daily Morning Warm-up
    • Nightly Restoration Meditation
    • 5 daily breakfasts
    • 1 lunch
    • 1 dinner
    • 2 snacks


Trip does NOT include:


  • Local or International Flights.
  • Local or International Flights.
  • Alcoholic beverages, unless otherwise mentioned in itinerary.
  • Personal expenses of any kind.
  • Transportation not specified in the itinerary.
  • Telephone calls.
  • Tips for porters, drivers, concierge, tour guides, housekeepers, optional spa services, etc.
  • Services not specified in the itinerary. For example, spa services (facials, massages, etc.) and other available activities (canyoning, rock climbing, etc) are not included.
  • Meals not described as included in the itinerary.


Cancellation Policy

We get that life happens, and we wish we could compensate for unforeseen circumstances, but we begin to incur costs the moment you book (if not before). Therefore, cancellations are non-refundable after 90 days prior to trip start. However, we do allow for last minute transfers of the trip to another person of the same gender. Please notify us immediately in the case of a transfer.



Please plan so that your flight arrives at SJU (Luis Muñoz Marín International Airport) on November 4th, 2019, by 5pm local time, and departs from the same airport on November 9th, 2019. Last transfer shuttle will pick-up from airport at 6:30pm on 11/4/19 to drop off at hotel. Private or shared shuttle will accommodate your flight time for transfer from hotel to airport.If you are not able to make it to our group’s shuttle at its scheduled departure time, other transportation will be arranged at an additional expense to you.





A $250 deposit is required for each traveler to secure the booking.


Retreat Cost

$1220 (USD) per person for double occupancy room.
$1090 (USED) per person for triple occupancy room.
Add $700(USD) per person for single occupancy room.



Payments can be made by $250 deposit upon booking + payment schedule below. Payments will be invoiced via e-mail for credit card or Paypal payment online.


The trip quoted includes all the taxes (lodging is 9% and sales tax is 11.5%). If the tax scheme changes, prices will be adjusted accordingly.


Payment terms, trip more than 90 days out:

$250 ——————- Deposit due on booking (refundable up to 30 days before trip start,  minus a $20 service charge)
50% remainder ——- Due 60 days before trip start date (refundable up to 90 days before trip start)
Remainder ———— Due 30 days before trip start date (non-refundable)


Payment terms, trip between 90-46 days out:

$250 ——————– Deposit due on booking (non-refundable)
50% remainder ——– Due on booking (non-refundable)
Remainder ————- Due 30 days before trip start date (non-refundable)


Payment terms, trips 45 or fewer days out:

100% ——————– Due on booking, non-refundable


Cancellation Policy, Travel Insurance, Arrival/Departure

See above.


Documents, Personal Identification.

Traveler is responsible for all required travel documents including passport, visas, entry or exit fees, and vaccinations. Dr. Venus does not cover the cost or assist in obtaining any of the above, and reserves the right to collect information on all.


United States citizens and permanent residents don’t need a passport to travel to Puerto Rico or the US Virgin Islands. However, the Real ID Act is in effect so verify if your state is compliant with these laws because otherwise you may need a passport to travel. Travelers from other countries visiting Puerto Rico have the same visa and passport requirements that would apply if visiting mainland United States. Some information regarding these requirements can be seen here:




Any incidentals caused by traveler to the accommodations, transit providers, or any Dr. Venus partners are at the traveler’s expense. Incidentals include but are not limited to damage or theft of property and any expenses charged to Dr. Venus for these reasons will be billed to the traveler using the credit card provided.


Cancellation, Refunds and Transfers

Cancellations must be received in writing. A full refund of trip minus deposit service charge can be given for cancellations 90 days prior to trip start date. No refunds will be given less than 30 days from trip start. We do allow last minute transfers of the trip to another person of the same gender. Please notify us immediately in the case of a transfer.


Cancellation by Us

A minimum of 4 (four) persons must join each Dr. Venus trip in order for us to operate the trip. If spaces are not filled, and we cancel, you are advised to utilize your recommended travel insurance for a refund. Dr. Venus reserves the right to cancel for any reason including low bookings, force majeure, and adverse environmental or political circumstances beyond our control. Every effort will be made on the part of Dr. Venus to a) not cancel b) should the trip be cancelled assist client to obtain refunds either through insurance, Dr. Venus, or by other means.


Limitations & Liabilities

To the extent permitted by law, you release Dr. Venus (including owners, directors, officers, employees, consultants, contractors, partners, agents, and volunteers) from any liability for any damage, loss, liability, or injury you may suffer in relation to your participation in the trip, package, or activity you purchased through Dr. Venus. You accept responsibility for your own actions and acknowledge that you are responsible for your own safety and for the safety of any children accompanying you. You acknowledge that your trip destination may be unfamiliar to you, and that you should be careful and prudent at all times. You are responsible for your own property and wellbeing, and you will not hold Dr. Venus responsible for any losses or damages. You will be required to complete a liability waiver form prior to starting the trip.



These terms and conditions shall be governed by the law of the State of California and of the United States of America where applicable. Any disputes regarding these terms and conditions shall be resolved exclusively in the courts of the State of California, United States of America.